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Privacy policy

Effective August 26, 2026.

Information we collect

We collect your name, email address, account settings, and authentication details when you create an account.

We process API requests, prompts, audio, files, generated results, and support messages that you submit.

We also collect service logs, device information, IP addresses, usage records, and billing status.

Google account data

Google sign-in gives us your verified email address, name, profile details, and Google account identifier.

We use this information only to create your account, sign you in, secure sessions, and provide support.

We do not request access to Gmail, Google Drive, Google Calendar, contacts, or other Google services.

We do not sell Google user data or use it for advertising or model training.

How we use information

We use information to provide the service, process requests, measure usage, collect payments, prevent abuse, and improve reliability.

We also use contact information for account notices, security messages, requested support, and important service changes.

Service providers

We use service providers for authentication, payments, analytics, hosting, storage, monitoring, and customer support.

These providers receive only the information needed for their work and must protect it.

We can also disclose information when the law requires it or when it protects users, SimpleServe, or the public.

Retention and deletion

We keep information while your account is active and as needed for security, billing, legal, and service purposes.

You can request account deletion or access to your personal information by emailing hello@simpleserve.ai.

Security and changes

We use technical and organizational safeguards to protect information. No internet service can guarantee complete security.

We will update this policy when our data practices change. The effective date will show the latest version.

Contact

Send privacy questions or requests to hello@simpleserve.ai.